FREQUENTLY ASKED QUESTIONS
To place an order, simply browse our website, select the items you wish to purchase, and add them to your cart. Once you're ready, proceed to checkout, where you'll be asked to enter your shipping details and payment information.
We accept a variety of secure payment options, including credit/debit cards, online wallets, and bank transfers. All payments are processed through trusted and secure gateways.
If your payment is declined, please double-check your payment details, such as card number, expiration date, and CVV. If everything seems correct, contact your bank or payment provider for further assistance. Alternatively, you can choose a different payment method.
Orders can only be modified or canceled before they are shipped. Once an order is processed and dispatched, we cannot change or cancel it. Please contact our customer support team as soon as possible if you wish to make any changes.
Once your order is placed, you will receive an email confirmation with your order details and a unique order number. If you don’t receive a confirmation email, please check your spam folder or contact our support team to verify your order.
You will be charged as soon as your payment is processed during checkout. If there are any issues with your payment, we will notify you immediately. Your payment will only be taken after the order is successfully placed.